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Bangharth2022's avatar
Bangharth2022
New member | Level 2
2 years ago

Uploading video on my iPhone is taking too long

I have been trying for a day to upload a video from my iPhone 14 pro to dropbox. The status bar barely moves even when I’m using high speed internet. This is a crucial video I need to upload to Dropbox

Mobile
Sync
upload
  • Bangharth2022's avatar
    Bangharth2022
    2 years ago
    It’s a 1hr video on my iPhone 14 pro camera, I was using the app. I tried both data and Wi-Fi. After 2 days, it finally uploaded
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi there Bangharth2022, sorry to hear you're  having issues with this.

     

    Can you please let us know the size of the file you're trying to upload and if you've tried another wifi network or doing this via cellular data?

     

    Also, are you uploading via the mobile app or through a web browser?

     

    Keep me posted!

    • Bangharth2022's avatar
      Bangharth2022
      New member | Level 2
      2 years ago
      It’s a 1hr video on my iPhone 14 pro camera, I was using the app. I tried both data and Wi-Fi. After 2 days, it finally uploaded

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