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Forum Discussion
Rudy_Waltz
2 years agoExplorer | Level 3
Video files stuck in upload
On one of my computers I can no longer use the upload function with video files (about 200 mb). I insert the file into a shared folder, and the upload stops almost immediately without even giving a p...
- 2 years ago
Hi Rudy_Waltz, have you checked the bandwidth limit in the Dropbox desktop application to see if there are any restrictions on it?
Hannah
2 years agoDropbox Staff
Hey Rudy_Waltz, thanks for bringing this to our attention.
What's the sync status of the app, when you hover over your Dropbox icon?
And when you say that the upload stops, do you see any error messages on the sync status or does the app immediately go "up to date" without having uploaded the file at all?
Let me know and we'll go from there.
- Rudy_Waltz2 years agoExplorer | Level 3
Hi Hannah, nice to hear from you!
The sync status (in Italian) is:
*****
Dropbox 187.3.5584
Caricamento di
"10481_20231109_1600_Rai3.mov" in corso...
*****
That is: "Uploading of "10481_20231109_1600_Rai3.mov" in progress..."
HTH!
Vittorio
- Jay2 years agoDropbox Staff
Hi Rudy_Waltz, have you checked the bandwidth limit in the Dropbox desktop application to see if there are any restrictions on it?
- Rudy_Waltz2 years agoExplorer | Level 3
Thanks! That solved the issue.
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