Forum Discussion

Cesare G's avatar
Cesare G
Explorer | Level 3
2 years ago

"View Sync Issues" full of issues that can't be fixed

Hello, in the "View Sync Issues" is have more than 900 issues reported. I noticed that most of them were files starting win a dot from some sort of temporary file from my presentations in Keynote.a...
desktop
Dropbox Plus
Error Messages
Mac
sync
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi Cesare G, thanks for bringing this to our attention.

 

Could you try the steps in this thread to fix the permissions and hard links to see if this helps?

 

Keep me updated with any progress!

Cesare G's avatar
Cesare G
Explorer | Level 3
2 years ago

Thanks for your reply; I already tried both fix permissions and hard links but the issues are still there. Any way to force re-syncing the whole DropBox?

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Are the sync issues referring to the same locations you previously deleted, or are they for files elsewhere on your account?

    • Cesare G's avatar
      Cesare G
      Explorer | Level 3
      2 years ago

      Apparently it's the same location, same files, same error reported.

      But if I know click on show the incriminated file nothing happens since the file doesn't exists anymore.

      Any way to reset that list? Very annoying!

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Could you try quitting the Dropbox desktop application, deleting the cache folder, and rebooting the machine entirely to see if this helps?

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