You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
TheBackerUpper
10 months agoNew member | Level 2
Web browsers keeps getting stuck when uploading files
I am extremely frustrated with my attempts to use dropbox today and in the past. Today I was a deadline and wanted to ensure all my systems were backed up so I can work on recovering productivity, bu...
Nancy
Dropbox Staff
Hi TheBackerUpper, and thanks for posting here.
Can you clarify what’s the total size of files you’re trying to upload at once via the Dropbox website?
If you haven’t tried this already, I’d like you to open an incognito window on your Firefox browser as well, and test this there. Does the same thing keep happening?
Keep me posted for any updates.
rifai
10 months agoNew member | Level 2
I've also been experiencing upload hangs quite frequently in Firefox for a long time now, even with files as small as 400MB. It's frustrating that this issue hasn't been resolved yet. Is there any progress on a fix for Firefox users?
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!