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Forum Discussion
taberd
2 years agoNew member | Level 2
When trying to use a link to share files I have to uninstall dropbox and then re-install it again.
For quite a while now the right click menu option to copy a link to share a file has been missing. The only way to restore it is to uninstall and then reinstall the app. Very frustrating. The option ...
- 2 years ago
Hi Rich. Thanks for your help yesterday. Two things have occurred today. As I thought, dropbox didn't open on booting so I checked task manager and it was switched off on the 'startup' tab so I've enabled that. Also, I took your advice and booted the app from the Start menu and now all is fine. Hopefully, with the two 'fixes' I shouldn't have any more problems. Thanks again for your help.
taberd
New member | Level 2
Hi Rich. I've re-installed dropbox and all folders have the little green ticks against them and the 'copy dropbox link' is there again, exactly as it was the last times I've had to do this. There's nothing to do with dropbox in the system tray but it appears in File Explorer. I have Windows 10 and all updates are allowed automatically. This problem started happening about 6 months ago, fortunately I don't transfer files very often. If it continues I shall have to find another way to effect transfers.
Rich
2 years agoSuper User II
taberd wrote:
There's nothing to do with dropbox in the system tray but it appears in File Explorer.
If Dropbox is running, it will be in the system tray. It looks like this (mine currently indicates that it's syncing). You may need to click the up arrow ^ to see hidden icons. This is the icon you need to hover over.
- taberd2 years agoNew member | Level 2
Yes, it is now, as I've just re-installed the app. If it's the same as before, it won't be there tomorrow and the sync won't work
- Rich2 years agoSuper User II
taberd wrote:
Yes, it is now, as I've just re-installed the app. If it's the same as before, it won't be there tomorrow and the sync won't work
Then try launching the application from your Start menu before you attempt an uninstall/reinstall.
- taberd2 years agoNew member | Level 2
Ok thanks. I'll try that tomorrow and let you know how it goes. Any idea why it's started doing this? Thanks for the help.
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