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Forum Discussion
Can't uninstall Dropbox from Windows 10
I've been trying to uninstall Dropbox from my laptop, it's a HP with Windows 10 Pro. I've unlinked it from the Dropbox website but it's still taking up space in my laptop. I've also uninstalled the app from my laptop but it still shows up in my file explorer. I did a bit of research and other people have been able to right click the Dropbox icon and uninstall it that way but it doesn't show up in my start menu so I'm not able to do it that way. I've restarted my computer too, just to be sure but that hasn't helped.
Anyone got any ideas? My laptop storage is nearly full 😞
This is where it's showing up when I look at my storage. There is no way to uninstall it, only open it:
This is what happens when I right click on it in explorer:
When I open the Start menu I can't see it there:
AHolyoake wrote:
Thank you! Does that mean it won't get deleted from the cloud?
Hopefully not!!!!
Just uninstalling on a device must not mean that the account is fully deleted!!!
Perhaps you just wanted to uninstall on this hardware and install on another!!!
To permanently delete your account you have to go to the web interface (www.dropbox.com) and log in with your user/pasword and go to settings and then second tab from left. Far down at the bottom you find: "Delete my personal Dropbox" or something like that depending on your language....
BUT THEN ALL YOUR DATA WILL BE DELTETED AND YOUR ACCOUNT IS CANCELED!!!!!!
- ernstMreicher58
Super User
Don´t mix up Dropbox application and Dropbox folder.
As I understand you uninstalled the Dropbox application.
The folder with the name Dropbox still exists!
It is just a folder like any other folders on your computer.
Rename it, delete it, move the files anywhere, handle it as any other folder.....
Thank you! Does that mean it won't get deleted from the cloud?
- ernstMreicher58
AHolyoake wrote:
Thank you! Does that mean it won't get deleted from the cloud?
Hopefully not!!!!
Just uninstalling on a device must not mean that the account is fully deleted!!!
Perhaps you just wanted to uninstall on this hardware and install on another!!!
To permanently delete your account you have to go to the web interface (www.dropbox.com) and log in with your user/pasword and go to settings and then second tab from left. Far down at the bottom you find: "Delete my personal Dropbox" or something like that depending on your language....
BUT THEN ALL YOUR DATA WILL BE DELTETED AND YOUR ACCOUNT IS CANCELED!!!!!!
