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user500's avatar
user500
New member | Level 2
12 days ago

Why am I still seeing a deleted account as member of a shared folder?

Why is a deleted account still showing up under a shared folders members tab? If the account is deleted why is it not being removed from the members tab?

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  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    11 days ago

    Thanks for posting on our Community, user500.

     

    Was the user, whose Dropbox account has been deleted, also the owner of the shared folder or just its member? Are you on a personal account or Dropbox team? 

     

    Feel free to send me a screenshot of what you see too, while hiding the personal details that may be showing. 

     

    Keep me posted.

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