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bingamoon's avatar
bingamoon
Explorer | Level 3
4 months ago

Why don't I have access to support on an Essentials trial? Why can't users join a shared folder?

I am a recent user of dropbox and signed up for the essential account. I have encountered an issue and have been trying to reach dropbox support unsuccessfully. Under the support page there are optio...
FAQ
Plans
Share
Shared Folders
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
4 months ago

It isn't possible to share your quota with another user, unless you're on a Dropbox team together. Your Essentials plan (and quota) is for your account only, and can't be shared with another user.

 

The other user would need to upgrade in order to add a large shared folder to their Dropbox account.

 

bingamoon's avatar
bingamoon
Explorer | Level 3
4 months ago

what is Dropbox team and how do i sign up for it and when i do get the team version does that mean anyone who i give access to my files and folders can work out of the same quota without having to upgrade their own quota? 

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