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puream's avatar
puream
New member | Level 2
5 years ago
Solved

You Don't Have Access

A third party has shared two dropbox links to files with me.

 

When I click the links, I get the error message 'You Don't Have Access'.

 

How does the send rectify this please?

  • Ron-Recreated's avatar
    Ron-Recreated
    New member | Level 2

    Hey. Same issue. Here is a solution that worked for me. 

     

    Dropbox wants us to manually add the shared folder to our personal Dropbox (which is more secure). Then, we would have access to edit and view everything.

     

    When you login to your Dropbox on your browser, here's what you do:

    1) Click on Shared on the left side of the screen.
    2) You will find the name of the shared folder you will have access to. Next to the name, you'll find the date and time that it is shared. When you hover your mouse over the date and time, you will see a button that says ADD. Click the button and add it to your Dropbox.
    3) Now you will have access

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