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Forum Discussion
Cancelled sunscription, but storage is full
I cancelled my subscription in June since I no longer need Dropbox. I did not delete anything as I never saw anything that said I had to. However, I continue to get emails saying my storage space is ...
Thanks for responding. I wouldn't know What the excess files are. I remember when I stopped Dropbox, There was excess storage space, so it appears my files are still being uploaded. Please advise further.
Hannah
Dropbox Staff
Dropbox StaffHey me105, if your account is over its quota, no new files could be uploaded to it.
However, you'll keep receiving these emails, as long as you're over quota.
You can login to dropbox.com and follow these steps to check the size of your files.
Then, you can download what you need to your computer and then delete it from Dropbox, to stop it from taking up your space.
In this page you can see how much space you're using in total and here are some ways that you can also gain some bonus space for your Dropbox.
