You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
I keep receiving emails about being over-quota, but there aren't any files on my account.
I receive emails from Dropbox telling me my Basic account has reached its limit; however, when I log into my account there are no files there. I have searched in all folders, there is nothing there. I have also tried to locate these files using my laptop account and there is nothing there. I cannot respond to their emails because it's from an unmonitored mailbox. I cannot call Dropbox because I have the free edition, and their free customers aren't treated with the same care as their paying customers. How can I resolve this if I cannot speak to a live person about it? I'm tempted to reach out to our state's attorney general to file a complaint. This is just bad, bad business.
I've sent an invitation to someone to join Dropbox, but they haven't received my email. Any ideas?
I invited someone to join dropbox by adding their email. But they have not received the email. I double checked the email and it is correct. I wanted to invite so we could both receive more space. Can some help ? thanks
Weird email regarding my quota
I got this mail that said "Eligibility confirmed: Pär, you'll lose access to your files if you don't act soon!" I don't understand why? They said I could upgrade and pay for more space, but what has that to do with losing access to my files? Looked legit, but is it a scam?Cancelled sunscription, but storage is full
I cancelled my subscription in June since I no longer need Dropbox. I did not delete anything as I never saw anything that said I had to. However, I continue to get emails saying my storage space is over the limit. How do I stop this? Should I try to delete everything? How do I stop the emails? Thanks.Getting emails warning me my files will stop syncing due to full storage but I have a TB remaining
I'm getting these emails saying my storage limit has been exceeded but my account is only 50% full. I emailed Dropbox Support but they referred me here (even though I have a Plus account). Is anyone able to advise why I'm getting these emails and how to stop them? From: Dropbox <no-reply@em-s.dropbox.com> Sent: Friday, 29 September 2023 12:03 AM Subject: An important update for you, Jo: your account has exceeded the storage limit Take action to keep your files syncing across devices Hi Jo, Your files have stopped syncing because your Dropbox is full. Make sure you always have the latest version of your files across all linked devices by upgrading. Want to stop getting tips from Dropbox? Unsubscribe Dropbox, Inc., PO Box 77767, San Francisco, CA 94107MAIL: Eligibility confirmed: Luca, if you don't act now, you will lose access to your files!
Hi, I received a strange email but I don't trust it and would like to know if dropbox really sent it to me. the address I received it from is: no-reply@em-s.dropbox.com The body of the email is this: "Notice: synchronization of your files will be stopped soon, , Luca. We offer you access to up to 3 TB (3,000 GB) of space. You have limited space on Dropbox. If you try to add even one file, the account synchronization may be interrupted and you will not be able to access the files when you need them." Is it really dropbox or just a scammer?
