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Forum Discussion
Clarification Storage Quota Full but no changes after deletion of files.
Hello,
I am having an issue many seem to be having where my quota storage is full, but not matter how many files/folders I delete (whether that's team shared, shared with me, or personal) nothing seems to change quota storage overall, while my other storage indicator under my profile says I have deleted files. I've attached two screenshots here, but hopefully someone can clarify how I can regain my quota space back. I'd prefer not to go from paying $600/yr to $1,000 for the upgraded business plan. Thank you
I just logged in after sleeping on this. Haha you are right. And I just found in the admin console where it says, the quota refreshes every 8 hours. Seems crazy it takes that long to update your usage.
- Mark
Super User II
Hi Randyalan99
Have you accidentally activated Backups? www.dropbox.com/backups
- No backups unfortunately.
- Mark
If you are on a Team account as ridiculous as it sounds it can take a few hours to update.
If it doesnt work after that I'd suggest contacting support
