We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
tommork
3 years agoExplorer | Level 4
My storage space got deleted.
Hi A few weeks ago I had 10 GB of space on Dropbox. Due to lack of space I upgraded to 2TB but after the trial I regretted and wanted to go back to the 10GB. I don't have that anymore, now I only h...
- 3 years ago
tommork wrote:
Why does Dropbox write that I have used 57.4 GB of 9.25 GB of storage space.
You likely have the backup feature enabled. Check your Backups page.
tommork
Explorer | Level 4
Fine, 2GB +7.25 earned = 9.25GB that's what I have.
Why does Dropbox write that I have used 57.4 GB of 9.25 GB of storage space. Dropbox writes: "Free up space or upgrade now"
I have deleted almost everything that I had before I upgraded.
I can only see that I'm using 1.2GB of storage
Rich
3 years agoSuper User II
tommork wrote:
Why does Dropbox write that I have used 57.4 GB of 9.25 GB of storage space.
You likely have the backup feature enabled. Check your Backups page.
- tommork3 years agoExplorer | Level 4
Thanks for the help😀
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!