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Helpful | Level 6

2 years ago

Copying From DropBox to USB Drive Taking Up Space on C:

I'm attempting to backup a large folder on DropBox by copying it to my USB-connected 4TB Drive This seems like it would take the files directly from DropBox and write them to the USB drive....b...

desktop

Storage space

Walter

Dropbox Community Moderator

2 years ago

Hey wmcorcor, sorry to jump in here, but could you send us a screenshot of where you're spotting the space discrepancy so that we can have a visual too?

Also, do the files you copy over to your USB drive still show as 'online only'?

wmcorcor

Helpful | Level 6

2 years ago

I'm not sure what I'd screenshot, so let me explain the scenario:

Started up my machine yesterday morning.

Clicked on the DropBox folder in Windows Explorer and clicked On-Line Only to be sure all of my DropBox is online-only. (even though that's my default, I do see that sometimes things are not online-Only and I wanted to be sure)

Clicked on C:\ and clicked properties---it shows 500GB free space on C:

With nothing else running on the computer, I did the Copy / Paste I described above to copy my large Media Folder to a folder on my 4TB USB drive.

I've been checking thru the day, and as of now, with nothing else running on the computer except the Copy/Paste, C:\ is now showing only 290GB free.

I suspect what's happening is that DropBox is taking the Media folders out of Online-only to perform the copy? It looks to be leaving them in Available Off-line mode (i.e. taking up space on my C: drive).

I have tried selecting the DropBox folder and clicking on On-line Only again, but it makes no difference in the available space on C:

The copy/paste is now running for over 24-hours and it's about 1/3 done with a long way to go.

To make it more confusing, somewhere along the line (months ago) my DropBox sync icons stopped appearing next to files and folders so it's tricky to see what's online-Only

Rich
Super User II
2 years ago
wmcorcor wrote:

I suspect what's happening is that DropBox is taking the Media folders out of Online-only to perform the copy?

Exactly. You can't do anything with files that are in Online-only mode. They're just placeholders and not the real files. If you try to open, copy, move, etc., any file that's marked as Online-only, Dropbox needs to first download the file to your computer before anything else can happen. There's no way to copy Online-only files directly from Dropbox to another drive using Explorer without having those files downloaded back to your computer first.

You'll either need to mark small batches of files as Available offline, copy them to the other drive and then mark them as Online-only again, or you'll need to use the Dropbox website to download files directly to the other drive.
- wmcorcor
  Helpful | Level 6
  2 years ago
  Thanks. That makes sense.
  
  But wouldn't DropBox be sophisticated enough to make the file/folder available offline (on my C: drive), copy it to the USB drive and then return that file/folder to Online-Only? It seems like it's not returning them to Online-Only like it should.
  
  This folder has 140,000 files, so small batches would be pretty hard to do. I also plan to run this backup every month or so, which would make that process pretty awful and very manual.
  
  How exactly would I use DropBox.com to copy this folder? I looked but I didn't see any sort of Copy/Paste or browse functionality.
  - Rich
    Super User II
    2 years ago
    wmcorcor wrote:
    
    But wouldn't DropBox be sophisticated enough to make the file/folder available offline (on my C: drive), copy it to the USB drive and then return that file/folder to Online-Only?
    
    No, Dropbox doesn't do that automatically.
    
    How exactly would I use DropBox.com to copy this folder?
    
    You'd have to download small portions of it at a time and specify your external drive as the download location. You wouldn't be able to download the entire thing in one shot.
    
    In short, there is no simple way to do what you're trying to accomplish, and Dropbox wasn't built with that process in mind. If you don't have the space on your main drive to sync the entire folder, you'll be looking at a mostly manual process.

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Talk to the Dropbox Community and get advice from members.","title":"Storage Space","shortTitle":"Storage Space","parent":{"__ref":"Category:category:101001000"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:mxpez29397"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:English"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:101001000"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"theme":{"__ref":"Theme:customTheme1"},"boardPolicies":{"__typename":"BoardPolicies","canViewSpamDashBoard":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.access_spam_quarantine.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.access_spam_quarantine.allowed.accessDenied","args":[]}},"canArchiveMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.content_archivals.enable_content_archival_settings.accessDenied","key":"error.lithium.policies.content_archivals.enable_content_archival_settings.accessDenied","args":[]}},"canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}},"canReadNode":{"__typename":"PolicyResult","failureReason":null}},"avatar":null,"topicsCount":1363,"messageActivity":{"__typename":"MessageActivity","corePropertyChangeTime":"2025-05-04T04:23:20.894-07:00"},"forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/"},"ForumTopicMessage:message:696529":{"__typename":"ForumTopicMessage","uid":696529,"subject":"Copying From DropBox to USB Drive Taking Up Space on C:","id":"message:696529","revisionNum":2,"repliesCount":8,"author":{"__ref":"User:user:1621970"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101001015"},"conversation":{"__ref":"Conversation:conversation:696529"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:696529"},"body@stripHtml({\"truncateLength\":200})":" I'm attempting to backup a large folder on DropBox by copying it to my USB-connected 4TB Drive \n \n This seems like it would take the files directly from DropBox and write them to the USB drive....b...","body@stringLength":"665","rawBody":"

I'm attempting to backup a large folder on DropBox by copying it to my USB-connected 4TB Drive

This seems like it would take the files directly from DropBox and write them to the USB drive....but I'm noting as the copy progresses, it is taking up space on my C: drive.

All files on my DropBox are set to Online-Only.

1) Why is it taking up space on C: when I'm copying from DropBox to the USB drive? The issue this is causing is that the folder I'm copying is larger than the free space I have on C: so I can't copy/bakup the folder without running out of space on C:

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I'm not sure what I'd screenshot, so let me explain the scenario:

Started up my machine yesterday morning.

Clicked on C:\\ and clicked properties---it shows 500GB free space on C:

With nothing else running on the computer, I did the Copy / Paste I described above to copy my large Media Folder to a folder on my 4TB USB drive.

I've been checking thru the day, and as of now, with nothing else running on the computer except the Copy/Paste, C:\\ is now showing only 290GB free.

I have tried selecting the DropBox folder and clicking on On-line Only again, but it makes no difference in the available space on C:

The copy/paste is now running for over 24-hours and it's about 1/3 done with a long way to go.

To make it more confusing, somewhere along the line (months ago) my DropBox sync icons stopped appearing next to files and folders so it's tricky to see what's online-Only

","body@stringLength":"1473","rawBody":"

I'm not sure what I'd screenshot, so let me explain the scenario:

Started up my machine yesterday morning.

Clicked on C:\\ and clicked properties---it shows 500GB free space on C:

With nothing else running on the computer, I did the Copy / Paste I described above to copy my large Media Folder to a folder on my 4TB USB drive.

I've been checking thru the day, and as of now, with nothing else running on the computer except the Copy/Paste, C:\\ is now showing only 290GB free.

I have tried selecting the DropBox folder and clicking on On-line Only again, but it makes no difference in the available space on C:

The copy/paste is now running for over 24-hours and it's about 1/3 done with a long way to go.

To make it more confusing, somewhere along the line (months ago) my DropBox sync icons stopped appearing next to files and folders so it's tricky to see what's online-Only

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Hey wmcorcor, sorry to jump in here, but could you send us a screenshot of where you're spotting the space discrepancy so that we can have a visual too?

Also, do the files you copy over to your USB drive still show as 'online only'?

","body@stringLength":"562","rawBody":"

Hey , sorry to jump in here, but could you send us a screenshot of where you're spotting the space discrepancy so that we can have a visual too?

Also, do the files you copy over to your USB drive still show as 'online only'?

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wmcorcor wrote:
\n
I suspect what's happening is that DropBox is taking the Media folders out of Online-only to perform the copy?
\n

Exactly. You can't do anything with files that are in Online-only mode. They're just placeholders and not the real files. If you try to open, copy, move, etc., any file that's marked as Online-only, Dropbox needs to first download the file to your computer before anything else can happen. There's no way to copy Online-only files directly from Dropbox to another drive using Explorer without having those files downloaded back to your computer first.

You'll either need to mark small batches of files as Available offline, copy them to the other drive and then mark them as Online-only again, or you'll need to use the Dropbox website to download files directly to the other drive.

Thanks. That makes sense.

But wouldn't DropBox be sophisticated enough to make the file/folder available offline (on my C: drive), copy it to the USB drive and then return that file/folder to Online-Only? It seems like it's not returning them to Online-Only like it should.

This folder has 140,000 files, so small batches would be pretty hard to do. I also plan to run this backup every month or so, which would make that process pretty awful and very manual.

How exactly would I use DropBox.com to copy this folder? I looked but I didn't see any sort of Copy/Paste or browse functionality.

wmcorcor wrote:
\n
But wouldn't DropBox be sophisticated enough to make the file/folder available offline (on my C: drive), copy it to the USB drive and then return that file/folder to Online-Only?
\n

No, Dropbox doesn't do that automatically.

\n
How exactly would I use DropBox.com to copy this folder?
\n

You'd have to download small portions of it at a time and specify your external drive as the download location. You wouldn't be able to download the entire thing in one shot.

In short, there is no simple way to do what you're trying to accomplish, and Dropbox wasn't built with that process in mind. If you don't have the space on your main drive to sync the entire folder, you'll be looking at a mostly manual process.

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