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Forum Discussion
Dropbox backup - I never asked for it, but it busted my storage limit
Hi,
I've been using Dropbox Basic for about 10 years. About a year ago, to get more (free and EU-based) space, I signed up for pCloud, which also allowed me to back up Dropbox. All good, until ...
Hi Rich and Jay,
Here's a question for you both: how do I back up the files in my DB on top of having them synced? (So, two separate things, if I have understood correctly). The DB folder lives in the Users part of my c drive which is not including in the backup menu. I access files directly from the DB shortcut on my desktop.
Thanks!
Jay
Dropbox Staff
Dropbox StaffYou can have both services running at the same time. Dropbox Backup will run to keep those folders backed up on the site, as a one-way sync from computer to site.
The normal Dropbox syncing service has the files in the Dropbox folder, and they sync to and from the site, and from other devices as well.
I'm still confused. I have my key working files in Dropbox, not in Documents. When I look at the Backup set up, I don't see how my synced files in Dropbox could also be included in the Backup. As I said before, the DB folder lives in the Users part of my c drive, which is not included in the Backup menu.
Thanks!
-Jill
- Jay
Could you attach a screenshot showing what you're describing in order to understand this in more detail?
Hello,
I have my key files sitting in Dropbox and I access them via the Dropbox folder on the desktop. They are synced but not backed up, as I now understand it.
These files are also on my c drive, in a Users Dropbox subfolder. (When I first signed up for DB, part of the appeal was that files were kept on your hard drive as well as 'out there' in the cloud, which was kind of abstract back in 2015.)
According to the options offered in the Backup dialogue, only selected parts of the C drive can be backed up. The Users folders are not included.
So it seems that if I have files stored and synced in Dropbox, they can't also be included in the Dropbox back up. I'd have to move them out of Dropbox and into the relevant c drive folder, i.e. Documents, Pictures, Music or Videos, and only then could they benefit from the one-way cloud backup.
Am I understanding all this correctly? The distinction between syncing and backup seems to vary between cloud providers.
thanks!
