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Jillian123's avatar
Jillian123
Explorer | Level 4
4 months ago

Dropbox Champions Gift Card. How to redeem it?

Hi everyone,  I redeemed my points for a $50 gift card about two weeks ago but I havent received it. How long does it usually take to be delivered to me and how will i receive it?  Thank you,
Dropbox Basic
Storage space
Dansig's avatar
Dansig
Helpful | Level 6
I'm also facing the same dilemma! I redeemed some of my reward points for a $50 Amazon Gift Card and saw the transaction had gone through in my notifications tab. My points were also slashed. That was it!
After a day having not received any information or communication about the Gift Card's Credentials, I decided to reach out to both Christie (on the Advocate's App), and Jessica (in the Slack Advocate's Workspace). It's now going to two days without receiving any response from them! I hope all's well!
Mark's avatar
Mark
Icon for Super User II rankSuper User II
26 days ago
Dansig wrote:
It's now going to two days without receiving any response from them! I hope all's well!

Hi Dansig 

Have you had a reply yet? 

I do find they often do take a few days to get back to you, but, they do always do it 🙂

  • Dansig's avatar
    Dansig
    Helpful | Level 6
    26 days ago

    Hi Mark,

    Thanks for reaching out to me. I already received the Gift card, but I haven't received a response. This means developing events have passed my query! 

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      11 days ago

      Hey Dansig - sorry for the late reply here, but are you still waiting for a response to this issue? 

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