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Forum Discussion
Dropbox data space on Android
Hi everybody, Dropbox app is actually taking 3gb on my phone (Samsung S7). In dropbox online guide they suggest to free space deleting cache memory, but on my phone dropbox cache memory is only 32 m...
An alternative might be to open Dropbox on your laptop if you have one and perhaps you can download your files to your hard drive before you try any of these other suggestions, just to feel safe about your files
- I wanna say I am glad to have made dropbox my main cloud backup and storage.
I can say that truly as I like dropbox a lot.
I kinda still need to pay for google drive till i done moving stuff or i dont get email.
But I have 2gigs storage taken up on phone too. Phantom and i hope u guys dont repeat the same thing u reoeating to others with this prob.
I venture the cause if this also causes dripbox to eat however much free soace on my root oartition on my lubuntu pc.
I also have no files available offlune.
I delete my cache all the time. I actually do. So many if these "cache cleaners" are scams.
I am gonna uninstall dropbox from my pc and phone. This is sloppy as all get out and unprofessional. Tge advice given in this thread is laughable and frankly Im kibda dismayed.
I will use third party apps and web browser to use dropbox and I am still in love, hopefully iys not just honeymoon. Hopefully the novelty wont wear off. Dropbox dropbox the one that i adore
but i read the same useless advice "officially" being repeated and I just gotta wonder what the heck is up guys
<3 anyhooHello. I'm trying to make sense of this thread and can see some frustration that the questions is not being answered. Let's change tack. We've established that the "Clear Cache" button in the app doesn't work to solve the memory gobbling issue. What does the "Clear Data" button do? Or "How do I stop Dropbox using many gb of storage, without losing my settings? Thanks.
- So to clarify because this thread has fallen into confusion but has all the needed answers in it. I just used this thread to fix my problem which is the same problem others have had. Some of the confusion stems from the repeated requests to just uninstall /reinstall the app at the beginning of the thread
Summary:
1. In the settings *of the Dropbox app* on your phone, there is a "Clear Cache" button. Pressing that, within a minute or two, will clear out the huge amount of storage that the app uses.
2. This is different than the clear cache option in Android settings which will do nothing useful.
3. Why this is extra confusing is that "Clear Cache" in Android settings shows a small number and the data shows a big number. The big number in the android settings will drop to 0 if you "clear cache" in the setting of the Dropbox app itself.
