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Nic11
7 years agoHelpful | Level 5
Dropbox data space on Android
Hi everybody, Dropbox app is actually taking 3gb on my phone (Samsung S7). In dropbox online guide they suggest to free space deleting cache memory, but on my phone dropbox cache memory is only 32 m...
Jb2020
7 years agoNew member | Level 2
There is an additional "Clear cache" option at the bottom of the settings menu in the Dropbox app itself - hitting this option massively reduced the size of "Data" in the android settings for the app on my phone
Dwayne A.
7 years agoNew member | Level 2
This is the solution.
Dropbox stores previously downloaded files in a "scratch" folder in the main storage. When you remove all offline files in the app, these files remain. If you clear the app cache via your android settings, these files will remain. The only way to clear those additional temp files is by going to the clear cache option within the Dropbox settings within the app itself.
Dropbox stores previously downloaded files in a "scratch" folder in the main storage. When you remove all offline files in the app, these files remain. If you clear the app cache via your android settings, these files will remain. The only way to clear those additional temp files is by going to the clear cache option within the Dropbox settings within the app itself.
- Michael M.2246 years agoHelpful | Level 7
This does appear to be the best solution, thank you Dwayne.
NOTE: The trick is to recognize the Clear Cache selection is in the DROPBOX app and not the Android Settings.
It seems to take a few moments (30 secs?) for it to complete the clearing during which my tablet was not too responsive.
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