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Forum Discussion

ReneVH's avatar
ReneVH
Helpful | Level 5
3 years ago

Dropbox full after accidentally backing up a large USB disk

Due to an unwanted synchronisation of a large USB disk my 2Gb space is full. The synchronisation was aborted but now I can't reclaim the space occupied (I can't see any file in the desktop app). Is there a solution without upgrading?

Desktop
Dropbox Backup
Quota
Storage space
  • ReneVH's avatar
    ReneVH
    3 years ago

    Thank you for the advice. After installing Dropbox Backup I was able to remove the 2Gb file.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hey ReneVH, thanks for reaching out to our Community today!

     

    It seems you enabled our backup feature for this USB disk.

     

    Can you try to follow the steps in this article to disable backup for this drive?

     

    Once it's disabled, you should be able to delete the backup from your backups page, to free up your space.

     

    Let me know how it goes.

    • ReneVH's avatar
      ReneVH
      Helpful | Level 5
      3 years ago

      Thank you for the advice. After installing Dropbox Backup I was able to remove the 2Gb file.

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