You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

GedC's avatar
GedC
Explorer | Level 4
2 years ago

Dropbox is full

Hi guys A bit of help if you could please My Dropbox is now full and I’m being asked to buy more space I mainly use it to send multiple images to models after photo shoots and once they’ve download...
Storage space
  • Hannah's avatar
    Hannah
    2 years ago

    Thanks for the screenshot, GedC.

     

    Your space should be freed up on our site immediately after removing your access from the folders.

     

    Can you please check if there are still any folders in your "Shared" tab here?

     

    And you can use the steps here to remove your access from the folders.

GedC's avatar
GedC
Explorer | Level 4
2 years ago
Hi Mark
Thanks for that…..I’m away from my computer at the moment but I’ll look into that and let you know

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!