We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
keebler
6 months agoNew member | Level 2
Zero files but account full
how is this possible?
dropbox failed yet again
i have 0 files using 0 space - so how in the *heck* is my account running out of space?
sounds like a scam to me
That page in your last screenshot is the one to focus on. If that says you have no data in your account, then you're fine. You can ignore any email you're receiving that says otherwise.
- MarkSuper User II
- keeblerNew member | Level 2
no. I have nothing in there...
even when i look at my "plan" it shows 0 files, 0 space used
- MarkSuper User II
So www.dropbox.com/home is empty?
- RichSuper User II
keebler wrote:
i have 0 files using 0 space - so how in the *heck* is my account running out of space?
Checked your Backups page?
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!