You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
kalebseaton
2 years agoHelpful | Level 5
Dropbox is taking up all of the space on my harddrive
Dropbox is killing me. I have 2TB of space on my laptop, Dropbox is taking up almost 700gb of it, despite all of my files being set to Online Only. I've also followed the steps suggested by other use...
Walter
Dropbox Staff
Hey kalebseaton, sorry to hear you're having issues with this.
If you've ensured that the app is up to date and not still syncing in your menu bar, could you try clearing your cache and let us know if it improves matters for you?
Thanks!
kalebseaton
2 years agoHelpful | Level 5
I have completed deleted the Dropbox app. It's no longer there. But the folder for Dropbox is still in my finder, and still shows that it's taking up 700gb of space
- Walter2 years agoDropbox Staff
If you've deleted the app, then this is a local copy of your Dropbox folder that's taking up the space on your computer kalebseaton
You should be safe to delete it without affecting your files in Dropbox.
Once you reinstall the app, you'll be able to select which folders you'd like to be synced locally on your computer through the advanced options.
- kalebseaton2 years agoHelpful | Level 5
So 2 follow up questions.
1) How do I delete the local folder? It just shows up under my "favorites" when I open up the finder. There is no Dropbox folder on my desktop or anything like that. I'll attach a screenshot. If I right click, it just says to remove from sidebar
2) I'm confused as to how it is still taking up space even after deleting dropbox. If I click on each individual file that's located in this folder, it says zero kb. Not a single file or folder located in this dropbox folder shows that it's taking up space. But if I right click on the dropbox folder in the side bar and click get info, it says it's taking up 770GB.
- Jay2 years agoDropbox Staff
Hi kalebseaton, given the location that appeared for the Dropbox folder, it should be in your home folder. Have you tried searching there in order to delete the Dropbox folder entirely?
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!