You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Pavsec's avatar
Pavsec
New member | Level 2
3 months ago

Dropbox keeps telling me I have 1GB of space left, but I have more than that.

Hello everyone,

 

I'm getting messages saying that on my storage only remains 1 Gb, but I have 8.5Gb storage and only am using 4.3 Gb.

How can I tell Dropbox to stop sending me these messages?

Thanks in advance for any help.

Wish you all a very nice evening.

Best regards.

 

Peter

Notifications
Storage space
  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Hey Pavsec! Hope you’re doing well. 

     

    Let’s have a look together. 

     

    First off, can you send me a full screenshot of the notifications you keep getting and of what you see on your Plan page? 

     

    I’ll be able to further help this way.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!