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Forum Discussion

oppewal's avatar
oppewal
Explorer | Level 3
2 years ago

Dropbox says full but is empty and does not synchronize

My dropbox is empty and won't sync. I have already reinstalled the app and cleared the cache. I work on an iMac with 8 gb of memory and my dropbox has 18 gb of memory. Does anyone know of a solution ...
Error Messages
Quota
Storage space
  • Jay's avatar
    Jay
    2 years ago

    Hi oppewal, thanks for bringing this to our attention.

     

    Could you check the plan page to see if the space is being taken up by shared folders or a backup?

     

    This will help me to assist further!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi oppewal, thanks for bringing this to our attention.

 

Could you check the plan page to see if the space is being taken up by shared folders or a backup?

 

This will help me to assist further!

oppewal's avatar
oppewal
Explorer | Level 3
2 years ago

thank you. There where back-ups that i did't know of. I delete them and not it is finaclly working again.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Glad to have helped out! If you need any further assistance in the future, please let me know.

     

    Enjoy your weekend!

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