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Dropbox says I'm over-capacity, but I only see a few files, and nothing in Backup. Where are they???
Well, the headline says it all. My account is for 2.0 G, DB says I'm at 3.7, but when I open my files, there are a mere handful, well under 1 G. Backup appears to be empty. So, whither my files?
Megan,
Thank you very much for your help. It resolved my issue very quickly. I have not used Dropbox in a few years. I had no idea that there was a backup.
Best, Treva
I keep getting messages that I was ovr capacity. I only had 1 file that was less than 1 GB. I deleted it and it still says that there is 1.23 GB of files. There is nothing stored. There are no shared files. No photos. Why is it saying that I have over a GB of files?
Yes, my predicament is the same. And while this community seems very helpful, it would be GREAT to have a LIVE Dropbox person available to go through my files with me online, and see where the 'bodies' are buried.
Agreed. It is beyond frustrating to not be able to get actual support from a person. Even email from a Dropbox support person would be better than their robohelp. The community has not been helpful at all.
