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Forum Discussion

ATapio's avatar
ATapio
New member | Level 2
3 years ago

dropbox says "not enough space" even though I have 2 GB and only 1 file with 35kb is saved :/

Hello, I cannot understand why dropbox says "not enough space" even though I have 2 GB and only 1 file with 35kb is saved. This is the first time since many years that this happens. 😕 Thank you ...
Error Messages
Quota
Space and storage
Storage space
Sonotka's avatar
Sonotka
New member | Level 2

good afternoon, please tell me, my account has folders of only 1 GB, and synchronization does not occur, it says that there is not enough space. What shall I do?

MSX174's avatar
MSX174
Explorer | Level 3
2 years ago

Check what files its backing up? 

 

it may be backing up other files that dont require backing up

 

Hope this helps

  • FixMyRun's avatar
    FixMyRun
    Explorer | Level 3
    2 years ago
    It’s not that

    It shows enough space but claimed there isn’t.

    My only fix is to log out and in again. Then it’s fine.
    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      When this issue appears, FixMyRun, what does your plan tab report? Does it show enough free space?

       

      Does the message only appear when you plug your camera in to your computer?

       

      And does your Dropbox account have enough space for all the photos/videos in your camera?

      • FixMyRun's avatar
        FixMyRun
        Explorer | Level 3
        2 years ago

        I always have enough space and there's always enough space showing on my info on the Mac and also on the online view.

        It appears every now and then when I plug a device in that dropbox is trying to draw files from.

        I log out and then log in again and it's ok. 

         

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