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New member | Level 2

3 years ago

Solved

Dropbox writes me "out of space" but it's not true!!

Hello everyone! Suddenly Dropbox wrote to me that my space is full, I checked the folder on my desktop and it only contains 1.88 gigs, not 2! Checking on Dropbox online, I saw that it indicates tha...

Quota

Storage space

DakeDrinnon

Helpful | Level 5

3 years ago

I have the eact same problem but my available space occupied even less. I have tried repeatedly nto notify Dropbox but bthe bot cannot even comprehend my problem. I only add photos, it is a private account and I do not share anything. I have screennshots to show but I imagine it would not help since there are others with the same problem and nobody seems to be getting any response

I actually do not need anu mpre spacw and I do not need an u[grade

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Suddenly Dropbox wrote to me that my space is full, I checked the folder on my desktop and it only contains 1.88 gigs, not 2! Checking on Dropbox online, I saw that it indicates tha...","body@stringLength":"576","rawBody":"Hello everyone!

Suddenly Dropbox wrote to me that my space is full, I checked the folder on my desktop and it only contains 1.88 gigs, not 2! Checking on Dropbox online, I saw that it indicates that I occupy 6 GB out of 2, but I have only inserted files for 1.88 gigabytes! Where are these other files? On the status it tells me that 4 gig files (that were on the desktop) have been uploaded , but they are not inside the Dropbox folder. I also checked on shared files and there is nothing! I can't upload anything anymore!

Can anyone help me? Thank you!","kudosSumWeight":2,"postTime":"2022-12-30T12:33:07.559-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Quota","text":"Quota","time":"2018-06-29T04:30:24.921-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:Storage space","text":"Storage space","time":"2019-05-29T01:00:39.191-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:647342_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":3155},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"Hello everyone!

Suddenly Dropbox wrote to me that my space is full, I checked the folder on my desktop and it only contains 1.88 gigs, not 2! Checking on Dropbox online, I saw that it indicates that I occupy 6 GB out of 2, but I have only inserted files for 1.88 gigabytes! Where are these other files? On the status it tells me that 4 gig files (that were on the desktop) have been uploaded , but they are not inside the Dropbox folder. I also checked on shared files and there is nothing! I can't upload anything anymore!

Can anyone help me? Thank you!"},"Conversation:conversation:647342":{"__typename":"Conversation","id":"conversation:647342","solved":true,"topic":{"__ref":"ForumTopicMessage:message:647342"},"lastPostingActivityTime":"2023-06-11T00:20:07.537-07:00","lastPostTime":"2023-06-11T00:20:07.537-07:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:647342":{"__typename":"ModerationData","id":"moderation_data:647342","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:647342_1":{"__typename":"Revision","id":"revision:647342_1","lastEditTime":"2022-12-30T12:33:07.559-08:00"},"ForumReplyMessage:message:647747":{"__typename":"ForumReplyMessage","id":"message:647747","conversation":{"__ref":"Conversation:conversation:647342"},"author":{"__ref":"User:user:1605065"},"revisionNum":1,"uid":647747,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"subject":"Re: Dropbox writes me \"out of space\" but it's not true!!","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:647747"},"parent":{"__ref":"ForumTopicMessage:message:647342"},"body":"

I actually do not need anu mpre spacw and I do not need an u[grade

","body@stringLength":"966","rawBody":"

I actually do not need anu mpre spacw and I do not need an u[grade

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Hey Nick76, thanks for taking the time to write to our Community.

Could you take a look at your backups page, to see if there are any backups taking up your space?

Let me know what you find.

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Hey , thanks for taking the time to write to our Community.

Could you take a look at your backups page, to see if there are any backups taking up your space?

Let me know what you find.

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Dropbox writes me "out of space" but it's not true!!

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