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Forum Discussion

nm_14's avatar
nm_14
Explorer | Level 3
2 years ago

Error space limit reached but there's still space available

I like to use dropbox to back up my photos from my iPhone. I have a folder storage limit of 5.25 GB. Recently it's failed to upload photos if the amount exceeded 3 or 4 GB. Made sense at first, getti...
Desktop
Error Messages
Storage space
upload
michael_oost's avatar
michael_oost
New member | Level 2

I have the same problem, very akward.

Dropbox says that 5 days ago, I uploaded pictures???

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

The status should be visible in your menu bar/system tray.  Could you hover your mouse over the Dropbox icon there and let me know what it reads nm_14?

  • nm_14's avatar
    nm_14
    Explorer | Level 3
    2 years ago

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Sorry for jumping in, nm_14. 

       

      Just to clarify, are you receiving this error message if you try to upload small files to your account from all platforms (website/mobile app/desktop app)? 

       

      Can you please go here and send me a screenshot of what you see on your Plan page?

      • nm_14's avatar
        nm_14
        Explorer | Level 3
        2 years ago

        I haven't tried to upload files from the web or mobile app. Just from my computer.

        Plan page looks like this:

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