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21 TopicsDropbox says over storage limit when I try to upload to a shared folder
I have an empty Dropbox. See screenshot below. WhenI try to upload a shared folder Dropbox is saying my account is over the limit. I don't have anything in the backups folder either. Any ideas on how to resolve?269Views0likes1CommentI can't upload files to my iOS mobile app, as my iPhone has run out of space. Why is that?
Hi all! My iPhone is out of storage and so I’m currently trying to move my pictures into Dropbox. However, I’m getting messages saying my phone has no storage (and therefore, it would seem, can’t perform the operation).. Does that sound right? If so, I’m in a bit of a conundrum, because I can’t delete the photos to free storage on my phone until they’re on Dropbox! Grateful for any input. Thanks!235Views0likes1CommentOur Dropbox team has gone over-quota and I can't permanently delete my files.
My Client (Call it Client Gamma) has a Dropbox Standard Account of 5 TB. Only we 2 are the members of this account. Client Gamma is the admin. When I log In to Dropbox I get 2 Folders. My Personal Folder (Call it FOLDER ALPHA) and the Folder that my client uploads files to (Call it FOLDER Gamma). Now I have other clients(Call it Client Beta) as well. And Clients Beta have invited me to their Dropbox account. These client's folder (Folder Beta) appear inside my FOLDER ALPHA. So these folders should be independent from my main client's folder (independent from Client Gamma). > PROBLEM 1: Now Client Gamma's Account Storage is Full. I proceed to upload files to my other client's folder (Folder Beta). Their accounts are not full. But I get Dropbox is full error. > Problem 2: Hoping to create space, I decide to go to the deleted files section where my old files are rotting because I can't permanently delete them. The files I had in the FOLDER ALPHA are mine. The admin (Folder Gamma) doesn't even have access to Folder Alpha(My folder). But I can't permanently delete my own files unless I have permission from Client Gamma? I am really confused. Someone explain to me what is happening and how to solve this?2.1KViews0likes5CommentsQuestions about uploading files when promotional space is expiring
I have a promotion of 100GB of free space for 3 months for a promotion, but I have only used 60GB of 100, there are 5 days left until that promotion ends and I have to upload some files that in total make 40GB, the problem is that I don't have long enough to upload all the files, the question I have is that, if I move the folders to the dropbox from the PC and they remain uploaded, if the promotion ends, will it still let me upload those missing files or will it not let me?Solved2.6KViews0likes1CommentAll of a sudden I don't have space on my Dropbox account
Hi peeps, I was given access to a folder by my NFP. All good for a couple of months, now, although there is only 500mb of stuff in it, it has stopped syncing and I cant upload files to it. There are other folders in the drop down, that are mine. Could my folders be taking me over the limit somehow? How do I fix it so that when I use this NFP folder, there is still 1.5TB to go? Thanks for your help, this is driving me crazy1.2KViews0likes3CommentsI'm an assistant trying to upload videos
Hi, I'm an assistant trying to upload videos on my computer to the Dropbox account of the person I work for. He has a Dropbox account with 2 TB, I have a free account with 2 GB. At first, he gave me his login info, and I could not get in. It said I had an invalid email or login. I know this is the correct info because I use it on his computer and it works. Next, he tried contacting Live Support. They told him to share the folder with me that I'm supposed to drop the videos into. But when I log into my account, and click on the folder, it only lets me upload 2TBs of files total and then has told me I'm out of space. I don't get this. The folder was created in his account with 2TB which he is nowhere near using even 1/4 of that storage. How we can work this out? Any suggestions? He wants to use Dropbox, but I'm all for finding another platform if something this simple can't be done. Thank you, JillSolved5.4KViews0likes2CommentsDuplicating files without impacting storage
Hi, I am a content creator and have been asked by my manager to create an open-access stock imagery section for my colleague. I can use several folders worth of imagery for this, but I do not want to duplicate the files in those folders and create a bespoke space, as it will impact my storage. Can I build a folder of duplicates that will not affect my storage?959Views1like3Comments