You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
annieobject
7 years agoNew member | Level 2
Export pictures to instagram
Hi! I'm trying to export videos from Dropbox to Instagram. I choose the "open with" option and navigate to instagram, but when I click on it nothing happens. I don't get an error message and am n...
- 7 years ago
Hi Annie, the Dropbox mobile app is primarily a file viewer so you can see your files on your account without them taking up space.
However, if you need to export any file to another app, such as videos to Instagram, then there isn’t a direct link between Dropbox and Instagram. The app needs to use your mobile as a temporary storage to first download the video, and then to upload it to Instagram.
If your phone doesn’t have enough space, then there would be issues with this naturally. If you are low on space, you could try clearing your browser cache, or remove any unwanted photos or apps, perhaps backing them up to your computer instead.
Note that if you’re using Dropbox to automatically upload photos from your phone to store online, the app doesn’t physically delete these original photos from your device once this has been done.
Hope this helps to clarify matters! - 7 years agoTry this: select the video, press on ... and press export and then press Open in... and select instagram? if this doesn't work, then save it to camera roll first then share it to instagram from there.
As you said that you don't get any error message, it could be due to a number of reasons, try this: redownload instagram or (on ios 11) go to files app and make sure dropbox is enabled.
lets us know if any of this works?
Umair R.
Helpful | Level 6
Try this: select the video, press on ... and press export and then press Open in... and select instagram? if this doesn't work, then save it to camera roll first then share it to instagram from there.
As you said that you don't get any error message, it could be due to a number of reasons, try this: redownload instagram or (on ios 11) go to files app and make sure dropbox is enabled.
lets us know if any of this works?
As you said that you don't get any error message, it could be due to a number of reasons, try this: redownload instagram or (on ios 11) go to files app and make sure dropbox is enabled.
lets us know if any of this works?
Phiephie
6 years agoNew member | Level 2
Hi Umair R.
I have an iPhone 12.3.1 with latest versions of the Instagram + Dropbox apps downloaded.
As a solution to the problem of uploading/exporting a file (video) from Dropbox to Instagram you write.
"Go to files app and make sure dropbox is enabled".
I wonder how thisis this possible when the Dropbox app is not an option:
I do:
Settings > Dropbox > Enable access to Dropbox:
Contacts, Photos, Camera, Siri and Search, Notification/Notices, Background update, Mobile Data (NO DROPBOX APP AVAILABLE)
I than go to Instagram
Settings > Istagram > Enable access to Instagram: Location, Contacts, Photos, Microfone, Camera, Siri and Search, Notifications/Notices, Background updating, Mobile data
Could you please explain?
Kind regards
S
- Daphne6 years agoDropbox StaffHey there Phiephie,I believe what Umair is referring to regarding enabling Dropbox in the Files app can be done with these steps:
- Open the Files app on your device.
- Click “Edit” in the top right corner of the app screen.
- Toggle on Dropbox as a location.
Hope this helps - Cheers!- jonbeth445 years agoHelpful | Level 5policy. The files App?
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!