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annieobject's avatar
annieobject
New member | Level 2
7 years ago

Export pictures to instagram

Hi! I'm trying to export videos from Dropbox to Instagram.  I choose the "open with" option and navigate to instagram, but when I click on it nothing happens.  I don't get an error message and am n...
  • Jay's avatar
    7 years ago

    Hi Annie, the Dropbox mobile app is primarily a file viewer so you can see your files on your account without them taking up space.

    However, if you need to export any file to another app, such as videos to Instagram, then there isn’t a direct link between Dropbox and Instagram. The app needs to use your mobile as a temporary storage to first download the video, and then to upload it to Instagram.

    If your phone doesn’t have enough space, then there would be issues with this naturally. If you are low on space, you could try clearing your browser cache, or remove any unwanted photos or apps, perhaps backing them up to your computer instead.

    Note that if you’re using Dropbox to automatically upload photos from your phone to store online, the app doesn’t physically delete these original photos from your device once this has been done.

    Hope this helps to clarify matters!

  • Umair R.'s avatar
    7 years ago
    Try this: select the video, press on ... and press export and then press Open in... and select instagram? if this doesn't work, then save it to camera roll first then share it to instagram from there.

    As you said that you don't get any error message, it could be due to a number of reasons, try this: redownload instagram or (on ios 11) go to files app and make sure dropbox is enabled.

    lets us know if any of this works?

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