Learn how to make the most out of the Dropbox Community here 💙.
Learn how to make the most out of the Dropbox Community here 💙.
I just got a new computer that came with a 12month 100GB dropbox storage amount. I got an email confirming that I linked it all correctly but their maths is off
How do I get the extra 100GB? The email says I've already got it which takes my total to 2.75 which is obviously not correct.
Hey geekywanderlust welcome to our Community!
Interesting. Have you checked your account's plan page by any chance? How much storage do you see there?
Keep me posted, and we'll take it from there!
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!