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Forum Discussion

Vincent14's avatar
Vincent14
Helpful | Level 5
5 months ago

What happened with my extra storage from referrals?

My stocking space went from 8,5Go to 2Go recently.
I've built up all this free data from inviting other people to be dropbox users (500Mo each).

 

1- Am I the only one with this loss?

 

2- Does anybody figured out a way to get back their full storage back?

Account Settings
Referrals
Storage space
  • Vincent14's avatar
    Vincent14
    5 months ago

    I see the basic plan. I see, only recently, 2Go. But I Also see my 7,9Go.
    Here's a screenshot:

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    Hey there Vincent14 - sorry to hear about this.

     

    If you made sure that you're logged into the correct Dropbox account, can you please take a look at your plan tab and let me know what exactly is reported there in regards to your quota?

     

    Thanks!

    • Vincent14's avatar
      Vincent14
      Helpful | Level 5
      5 months ago

      I see the basic plan. I see, only recently, 2Go. But I Also see my 7,9Go.
      Here's a screenshot:

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        5 months ago

        So, everything seems fine according to your screenshot Vincent14 

         

        Can you clarify what exactly is troubling you? 

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