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Forum Discussion

James V.1's avatar
James V.1
Helpful | Level 5
11 months ago

Group Container vs Cloud Storage. Fight!

there's this one

 

and this one

 

 

I've got

 

~/Library/CloudStorage/Dropbox

taking up 367gb

 

and that's all well and good but I also have 

 

~/Library/GroupContainers/G7HH3F8CAK.com.getdropbox.dropbox.sync/root-mount

taking up 400gb

 

DB is telling me my files are up to date. Some are online only. What gives? What's the sync and root-mount doing? Is it safe to delete? Dare I ask? 

They do seem to be distinct memory allocations. 

 

 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi James V.1, thanks for bringing this to our attention.

     

    The files in your Dropbox account should be in that CloudStorage folder, so I'm not certain what this other folder is. 

     

    Does it contain any sync icons in it?

     

    This will help me to assist further!

    • James V.1's avatar
      James V.1
      Helpful | Level 5

      Um, no, no sync icons because it's a Group Container in the user library folder. It contains, you know, system stuff. 

       

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff

        Hey James V.1, just an update on this.

         

        The folder you're seeing, should be a temporary folder. The files under this folder should get cleaned up after these files are uploaded/downloaded and sync becomes stable. 

         

        We do not recommend deleting the folder.

         

        As a workaround, you can try reinstalling the app by following the steps explained here.


        This will put Dropbox folder to a original location (under users folder) from ~/Library/CloudStorage location.

  • kjg1987's avatar
    kjg1987
    Explorer | Level 4

    HI there,

     

    Has anyone else had dropbox take up lots of space on their computer in the 'group containers' folder?

     

    Omnidisksweeper showed 96GB of space in the dropbox folder as attached. 

     

    Am I ok to delete these file clones?

     

    Thanks in advance,

     

     

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff

      Hi there kjg1987 - thanks for posting on our Community and Happy 2024!

       

      I've merged your post under this thread so feel free to take a look and let us know if you have any follow up questions. 

       

      Thanks!

      • kjg1987's avatar
        kjg1987
        Explorer | Level 4

        Thanks @walter

         

        If I reinstall dropbox could I loose any work?

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