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Scooter3's avatar
Scooter3
New member | Level 2
6 months ago

Hit 100% capacity but only 1/2 full

I keep getting told that I have hit 100% capacity and its no longer syncing but dropbox is only just over 1/2 full, anyone got any ideas how to solve this as Dropbox has now direct support available ...
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
6 months ago
Scooter3 wrote:

I keep getting told that I have hit 100% capacity and its no longer syncing but dropbox is only just over 1/2 full, anyone got any ideas how to solve this as Dropbox has now direct support available for the plan....

Go to your Plan page and take a loot at your space usage. What does it show? Provide a screenshot if you can. It would look like this:

 

 

  • Scooter3's avatar
    Scooter3
    New member | Level 2
    6 months ago

    Hi Rich, Thanks for responding so fast. Screenshot attached 1.1 or 2gb used.

    Scott

     

     

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