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stevesl100's avatar
stevesl100
New member | Level 2
5 months ago
Solved

How can I leave a shared folder to free up space?

Help I don't use dropbox and I find it complicated and confusing so apologies if this seems obvious A client added me to their shared folders, now I have no space I deleted the folders and the clie...
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Shared Folders
Storage space
  • Rich's avatar
    Rich
    5 months ago
    @stevesl100 wrote:

    Can I remove myself and get the space back without deleting everything from the shared folders, I'm guessing I had full access which I'm sure I shouldn't have?

    Yes, you can leave the shared folder and gain that space back.

     

Rich's avatar
Rich
Icon for Super User II rankSuper User II
5 months ago
@stevesl100 wrote:

A client added me to their shared folders, now I have no space ... I have another client who wants to share his dropbox with me but my dropbox is full, I dont want to pay to upgrade ...

Shared folders take up space in your account. If you're out of space and need to join additional shared folders, you'll need to upgrade your account.

 

 

There are other sharing methods that might work, depending on what your needs are. If you only need to upload files to someone, you could ask them for a file request. Or if you only need to view files, you could ask the owner for a shared link instead.

stevesl100's avatar
stevesl100
New member | Level 2
5 months ago

Thanks Rich

I could really do with removing myself from the folders in my dropbox, i tried this a while back and deleted everyones folders, the client went mad with me. Can I remove myself and get the space back without deleting everything from the shared folders, I'm guessing I had full access which I'm sure I shouldn't have?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    5 months ago
    @stevesl100 wrote:

    Can I remove myself and get the space back without deleting everything from the shared folders, I'm guessing I had full access which I'm sure I shouldn't have?

    Yes, you can leave the shared folder and gain that space back.

     

    • stevesl100's avatar
      stevesl100
      New member | Level 2
      5 months ago

      I'll do it now, appreciate it, thanks for the info

      • T_theresa_A's avatar
        T_theresa_A
        Icon for Community Manager rankCommunity Manager
        5 months ago

        Hi @stevesl100 , I am glad to hear you have found a solution to free up space on your Dropbox account. 

        I’m a Community Manager here at Dropbox, and I’d love to learn more about how you're using Dropbox, if you are open to sharing? You never know, we might have some cool tips to share with you or even ideas you may have to pass along to our internal team 😊.

         

        T 😺 (Dropbox Community Manager) 

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