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Forum Discussion
John W.87
7 years agoNew member | Level 2
How to free up space in your Dropbox account
I've unshared many folders, permanently deleted lots of files but dropbox still reports that it is full. How can I free up space? I've already followed dropbox instructions with no results
- 7 years ago
Permanently deleting files isn't needed to clear space. Simply deleting them is enough. Files in the Deleted Files section do not count against your storage quota.
If Dropbox is saying your account is full, then it's still full. You need to remove enough files to bring your account back below your quota before that message will go away. It could be that you're still a member of a large share that just keeps filling your account as you make more room.
You can verify your storage usage on your Account page. It will show you a breakdown of what's using your storage (regular files, shared files, etc.), which hat may help you identify files that you can remove to free up some more space.
Leibelovitch
4 years agoExplorer | Level 4
And don't forget to delete all items from your trash after delting them from your folder.
Btw, is there a way or a feature where I can see the size of all files within my dropbox folder, based on size? That could help users identify the files that take up the msot room and decide if they want to delete them or not.
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