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yaron72's avatar
yaron72
New member | Level 2
2 years ago

how to reset/format my dropbox storage

Hi,

i encounter a problem with my Dropbox, its shows that it's 84% full although i deleted all my Dropbox context by the WEB interface.

in order to resolve the issue - i did the following, w/o a lot of success 😞

1) i signed out from my computer and mobile applications

2) deleted all content from the WEB

3) signed in again to desktop and mobile, and verified that they are empty

4) checked the storage usage - still no change

5) went over other similar problems in the Dropbox community w/o any luck.

 

my question is:
how can i format/reset/clear all my dropbox content so it will show no usage?

 

thanks ahead for any assistance and advice.

-yaron

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    yaron72 wrote:

    i encounter a problem with my Dropbox, its shows that it's 84% full although i deleted all my Dropbox context by the WEB interface.


    Have you checked your Backups page?

      • yaron72's avatar
        yaron72
        New member | Level 2

        its seems to me that all is empty

        and still its shows that there are lots of content in my dropbox

         

         

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