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Cogicom's avatar
Cogicom
Explorer | Level 3
12 days ago

I got an email saying Dropbox is full, but it doesn't look like it is.

Hi 

I received an email from Dropbox, warning me that my dropbox is full and that fees are not synchronized anymore. 

Yet I only use 76.5 MB out of 2.75GB available.

    • Cogicom's avatar
      Cogicom
      Explorer | Level 3

      When I go to Account/Manage Account, I see Personal Dropbox space Using 76.5 MB of 2.75 GB

      I did not configure Backup

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff

        Hey Cogicom! Did you receive this email to the same email address you see here? I’m wondering if it could be about a different Dropbox account instead, that’s gone over-quota.