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peroberg's avatar
peroberg
Explorer | Level 3
2 months ago

I'm getting an error say that my account is full

I have a dropbox account. Just now its empty. But Dropbox sends E-mails it is full and I must pay for getting more space. How come? Even when I login after having got the link from Interne and NOT th...
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 months ago
peroberg wrote:

Just now its empty. But Dropbox sends E-mails it is full ...

Have you checked your Backups page?

 

Even when I login after having got the link from Interne and NOT the message it shows this.

Check your usage on your Plan page. Provide a screenshot if you can. It should look like this:

 

 

 

 

  • peroberg's avatar
    peroberg
    Explorer | Level 3
    2 months ago

    See below.

     

    But where can I see the backup?

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      2 months ago

      Hey peroberg, you can see your backed up files here.

       

      I hope this helps!

      • peroberg's avatar
        peroberg
        Explorer | Level 3
        2 months ago

        OK, there was one huge backupfile that I am not aware I ever have selcted for dropbox. 

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