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Chetter0404's avatar
Chetter0404
Explorer | Level 4
3 years ago

I'm out of space but I have nothing in my files. Why?

I am getting popups saying that my Dropbox is running of our space. When I check it tells me I'm using 5.3 GB of 6.3 GB but I have virtually nothing in my files.  I have one folder that has 876 KB of...
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
Chetter0404 wrote:

I have one folder that has 876 KB of data in it and that's all. Why is DB telling me I'm almost out of space?

You must have other data in your account. Look at your Plan page. Whatever it shows for your usage is what you actually have in your account. Shared folders count against your storage so remember to account for those as well. You can see all of the files stored in your account on your Files page.

Chetter0404's avatar
Chetter0404
Explorer | Level 4
3 years ago

I think I have found the problem. Somehow the Backup feature of Dropbox was activated and has been creating backup copies of some files. I am deleting the backups now and will see if this fixes the problem

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