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Forum Discussion
Inaccurate storage used on website
I recently removed all files/folders from Dropbox. My account says I have used 6.62GB out of 12.5GB, when it should be 0. I then tried to upload a Word doc and it said I couldn't because I was out of space. I checked the All Files folder and there are none remaining. How do I get my account to reset?
Where in my account do I find the history of earning additional space throughout the years?
- Rich
Super User II
JesseMay wrote:
I recently removed all files/folders from Dropbox. My account says I have used 6.62GB out of 12.5GB, when it should be 0.
Check your Backups page. If you have no backups saved, wait a few hours and your space usage will likely be updated.
Where in my account do I find the history of earning additional space throughout the years?
- Mark
JesseMay wrote:
Where in my account do I find the history of earning additional space throughout the years?
It is all at https://www.dropbox.com/account/referrals 🙂
I have just deleted most of my content however it shows I am still over my limit. Am I missing something?
- Rich
Zarcom wrote:
I have just deleted most of my content however it shows I am still over my limit. Am I missing something?
Check your Backups page. If you have no backups saved, wait a few hours and your space usage will likely be updated.
