You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

JesseMay's avatar
JesseMay
Helpful | Level 5
3 years ago

Inaccurate storage used on website

I recently removed all files/folders from Dropbox. My account says I have used 6.62GB out of 12.5GB, when it should be 0. I then tried to upload a Word doc and it said I couldn't because I was out of...
Storage space
  • JesseMay's avatar
    JesseMay
    3 years ago

    Where in my account do I find the history of earning additional space throughout the years?

Zarcom's avatar
Zarcom
Explorer | Level 4

I have just deleted most of my content however it shows I am still over my limit. Am I missing something?

Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
Zarcom wrote:

I have just deleted most of my content however it shows I am still over my limit. Am I missing something?

Check your Backups page. If you have no backups saved, wait a few hours and your space usage will likely be updated.

About Storage Space

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