I've deleted many files, but my Dropbox account is still full.

Question

Jag har fått meddelande om att mitt dropboxutrymme är fullt. Har raderat många filer men inget utrymme frigörs, varför?

Nancy · Answer

Hej KURRE1! Tack för att du skriver om detta här.

Kan du skicka mig en skärmdump av vad du ser på din plansida här och din Dropbox-startsida här.

Pinga mig när du är redo.

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Hey KURRE1! Thanks for posting about this here.

Can you send me a screenshot of what you see at your Plan page here and your Dropbox Home page here.

Ping me when you’re ready.

KURRE1 · Answer

Skärmdumpar skickade.

Nancy · Answer

Hmm, jag är rädd att jag inte kan se dem här. Kan du försöka ladda upp dem igen genom att klicka på följande knapp?

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Hmm, I’m afraid I can’t see them here. Can you try to re-upload them by clicking on the following button?

KURRE1 · Answer

Det går tyvärr inte att ladda upp bilder hit till meddelandet. Men det står så här på Dropbox: Brådskande: Du har använt 101% av ditt kostnadsfria lagringsutrymme.

Hannah · Answer

Hej KURRE1, har du kontrollerat storleken på dina filer och mappar för att se vilka som tar upp ditt utrymme?
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Hey KURRE1, have you checked the size of your files and folders, to see which are taking up your space?

Forum Discussion

I've deleted many files, but my Dropbox account is still full.

About Storage Space

Need more support

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