You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
flaviaduzo
2 months agoNew member | Level 2
Lost my referral storage
Hi I have my dropbox a long time ago, since 2011, and I got some storage inviting people but how I lost mt 16GB.
Can I get back my 16GB? thanks
yurykatcucorcom
New member | Level 2
I have the same problem. 15 GB that I earned by referrals disappeared. And only 2 Gb left. Please restore my storage space.
Rich
2 months agoSuper User II
yurykatcucorcom wrote:
15 GB that I earned by referrals disappeared. And only 2 Gb left.
Dropbox doesn't remove space earned by referrals. If you check your Referrals page, do you see your referrals listed? When was the last time you accessed the account?
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!