You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

ggtello's avatar
ggtello
Helpful | Level 6
2 years ago

No additional space on Business Advanced

Dear community, I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
dropbox business
Quota
Storage space
VM Khan's avatar
VM Khan
Helpful | Level 6

I have the same problem. :((

alexchng88's avatar
alexchng88
Helpful | Level 6
2 years ago

Yesterday i chat with support to request for 10TB and they said they are unable to add due to technical issue and they said they will get back to me ASAP with the ticket opened. Today moments ago, I received an update on the ticket saying issue solved and i got my 10TB storage. Maybe you guys can try to follow up on your pending ticket, who knows good news might come in?

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!