You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
No additional space on Business Advanced
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
Hello
i have a businens advance account
I've been talking to support since yesterday, and they keep telling me that they can't give me more space until the end of the month, because they had an increase in requests because of I don't know what with Google drive
I realized that there is a problem, no communication was made, I found out myself because the account froze
I got a reply from Violet from Advance service, telling me that I can also withdraw the account and get a refund
That doesn't seem like the right way to handle my situation to me.
The ticket and the number: 22520559
can someone please help me?
I don't need an apology, I need help
thank you
We're all in the same boat. And you (and ALL of us) ARE DEFINITELY owed an apology. Not the idiocy of their support team with fake western names.
Dropbox has violated our trust. I don't believe they will bring back "as much as you need" ever again.
If there's a competitive service that has the same feature set, I'll jump ship.
Dropbox has violated our trust. I don't believe they will bring back "as much as you need" ever again.
If there's a competitive service that has the same feature set, I'll jump ship.
