You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
ggtello
2 years agoHelpful | Level 6
No additional space on Business Advanced
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
sphensilhagen
Helpful | Level 6
we got the same response. offer to cancel and get refunded for the whole year which is big bucks. i mean, if that shows anything about their own confidence in the product we better watch out!
Gospeljohn001
2 years agoHelpful | Level 6
Refund but they'll cancel the account. They promise you can still access the data....
But they already broke their promise once to a paying customer.... How good is their "word" to a cancelled account?
But they already broke their promise once to a paying customer.... How good is their "word" to a cancelled account?
- Niitr02 years agoExperienced | Level 12
I'm not sure there will be a backtrack from them unfortunately, but at least remove this 1to limit because it's absurd
- OfficeInCT2 years agoCollaborator | Level 9
I wouldn't trust that promise for a nanosecond. If anyone has local storage space to back up their Dropbox account, I would. Someone on Twitter last night claimed all their info had been lost and Dropbox won't respond to him.
- sphensilhagen2 years agoHelpful | Level 6
we sync all our dropbox data locally - so i would encourage everyone who cares about their data to do the same.
- HWG-12 years agoCollaborator | Level 10
By us is Dropbox only intended as a disater backup. I have all Data Local with us, our Server have not a High-Speed Upload, and all new Uploaded would take a long time. Me have a Antoher Dropbox business customer written that his Account deleted from dropbox. Round 180 TB gone.
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!