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Forum Discussion
ggtello
2 years agoHelpful | Level 6
No additional space on Business Advanced
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
ipercarlitos
New member | Level 2
Hello
i have a businens advance account
I've been talking to support since yesterday, and they keep telling me that they can't give me more space until the end of the month, because they had an increase in requests because of I don't know what with Google drive
I realized that there is a problem, no communication was made, I found out myself because the account froze
I got a reply from Violet from Advance service, telling me that I can also withdraw the account and get a refund
That doesn't seem like the right way to handle my situation to me.
The ticket and the number: 22520559
can someone please help me?
I don't need an apology, I need help
thank you
pete_
2 years agoHelpful | Level 6
no update and solutions so far…
ultimate solution seems to be to cancel all services with dropbox - this keeps being suggested by the poor support agents.
only hope could really be to sue dropbox for all their lies, still this won't be a short term solution for our current issues... - you could still buy "as much space as needed, once purchased." as of today as a customer.
ultimate solution seems to be to cancel all services with dropbox - this keeps being suggested by the poor support agents.
only hope could really be to sue dropbox for all their lies, still this won't be a short term solution for our current issues... - you could still buy "as much space as needed, once purchased." as of today as a customer.
- Gospeljohn0012 years agoHelpful | Level 6
Right now Sync.com seems to be the only alternative "unlimited" solution - problem is they aren't as integrated as Dropbox or Google Drive - and I'm not technically competent to figure out how to get that service to talk to my servers.
- OfficeInCT2 years agoCollaborator | Level 9
Sync, box.com, most of the alternative are along the same lines as Dropbox. Can they really handle unlimited? They're not Amazon, Google, IBM who have the infrastructure, so makes me nervous they could pull the same stunt.
- HWG-12 years agoCollaborator | Level 10
Sync falls out for us, a member from my Team have write with Sync support.
- Niitr02 years agoExperienced | Level 12What do you think of Pcloud?
- OfficeInCT2 years agoCollaborator | Level 9
Pcloud seems to have a ton in their FAQ, that transparency is good to see off the bat.
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