No additional space on Business Advanced

DBXCommunity, any chance you could address this inquiry? I think this pretty much sums up what I and those I consult with need to know. I've tried the chat and support lines, but not luck getting a solid reply.

At the risk of sounding like a broken record here. I think the major hang-up is what will happen to people's data after the 1 year or 5 years. What will be the worst-case scenario if a team/company does not want to pay more for the storage they already have?

Let me put two examples out there, which seem to have been mentioned here on this thread:

1. A company has 3 licenses and is using more than 5TB of storage per license, but less than 35TB per license, for the sake this post, let us say they are using a total of 60TB (20TB/license). From what the blog is saying, or at least my understanding, they will have 5 years of service at their current storage allotment plus an additional 5TB (for a total of 65TB) and priced at (90$USD/month). Now the big question is what happens after 5 years, in this situation the de facto new billing, it seems, would be 30$USD/month/per license, for a total of 90$USD/month, which would get the account 15TB of storage plus another 50TB of add-on storage for 500$USD/month (50TB x 10$USD). This would mean that company, in five years, would be paying 590$USD/month for the same 65TB of storage, correct?
   
   
2. A company has 3 licenses and is using more than 35TB of storage per license, for the sake of this post, let us say they are using a total of 300TB (100TB/license). From what the blog is saying, or at least my understanding, they will have 1 year of service at their current storage allotment plus an additional 5TB (for a total of 305TB) and priced at (90$USD/month). Now the big question is what happens after 1 year, in this situation the de facto new billing, it seems, would be 30$USD/month/per license, for a total of 90$USD/month, which would get the account 15TB of usage plus another 290TB of add-on storage for 2,900$USD/month. This would mean that company, in one year, would be paying 2,990$USD/month for the same 305TB of storage, correct?

In either of the above cases, what happens if a team/company does not want to pay more than the amount they initially signed up for? If both of the companies above do not want to pay more, will they lose access to their data? Will, they retain access to the data allotment they have, but no longer be eligible for storage increases? I understand that the answer being quoted is "we will work with you", but we need to know sooner, rather than later, what that means, especially the worst-case scenarios of maximum cost and refusal to pay more.

These are the kinds of answers business managers and consultants need to give answers to our higher-ups which are not happy with a hands-off, wait-and-see approach that Dropbox is having at the moment. Again, we all understand that you can only give the information you have, but I think we can assume this has been coming down the pipeline for at least two months, so there is no reason not to have a better answer at this time. For those of us that are using the storage legitimately, not for crypto or chia mining (whatever this is?), this is a huge shock. I can tell you that a company I am working with just spent a fair bit of money on egress traffic to have a lot of data uploaded to Dropbox only to now see this change and have their promised data storage solution upended.

Hi Niitr0 

If you need to purchase additional storage as needed, you will be able to do so, but the storage expansion will not automatically expire after a month. You will be charged $10/TB/month, with those charges repeating monthly (or $8/TB/month if purchased annually, with charges repeating annually). You will be able to manage the storage expansion that you purchase.